Contact & Support Information

Phone: 503-240-9449

Fax: 503-715-0250

E-mail: info@aquilaartglass.com

Mail Address:

Aquila Art Glass

1628 N Columbia Blvd

Unit A

Portland, OR. 97217

Ordering

We currently use Google wallet to process orders. Until 6/26/13 Google has a guest checkout, after that Google requires that an account is created through Google. We are currently researching to change this.

No Cancellations Will Be Allowed After 24 Hours Of Order Placement.

Return Policy

You have 20 days to return any item or items in their original unopened package from the date of receipt. You will be credited the full amount minus any shipping charges and a 15% restocking fee. Any special orders may not be returned for any reason. Some items may incur a restocking charge.

Prior to shipping back any product we must be contacted either by E-mail or phone at 503-240-9449 to obtain return instructions. Please do not ship anything back without prior authorization.

No Unauthorized Returns Will Be Accepted. Please Contact Us Prior To Returning Any Items.

Defective or Damaged Hardware

If a product is defective or damaged you must notify us within 3 business days, we will ship another at our own expense upon return of the defective item. Prior to shipping back any product we must be contacted either by E-mail or phone at 503-240-9449 to obtain return instructions. Please do not ship anything back without prior authorization.

Privacy Policy

At Aquila Art Glass and Aquila Art Group, Inc, we are dedicated to protecting your privacy. We use your personal information just to process orders and to help serve you better.

Email Policy

Aquila Art Group, Inc. respects the privacy of its customers and honors requests to not receive information by e-mail. If you do not wish to receive information through email please reply and type “remove” in the subject line and you will be removed from our database.

Under no circumstance does Aquila Art Group, Inc. share or sell its email or postal mail address database.

Directions to Our Studio

I-5 North Bound Columbia Blvd Exit 306A Right on Columbia Blvd Merge into left lane 3rd Building on Left after Interstate Place stop light. Dark brown building silver metal roof     I-5 South Bound Exit 304 to Rosa Parks Way. Turn right. Turn right on Interstate Ave.   Turn right on Interstate Place Turn left on North Columbia Blvd   3rd Building on Left. Dark brown building silver metal roof
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